How to clean a soft-serve ice cream machine

Cleaning your soft-serve ice-cream machine can be a long process. This is why we offer full cleaning and maintenance packages – so we take the hassle off you, and you can be rest assured your machine is cleaned correctly. Allowing our team to clean your machine will reduce labour costs, eliminate heavy lifting and lessen water usage.

Guidelines for How Often to Clean your Machine

How often you clean your machine depends on two things:

  • the type of machine you have

  • and the specific guidelines provided by the local public health department.

With a heat-treated machine you are only required to clean it monthly. Non-heat treated machines will require weekly cleaning. However, you should always check the exact cleaning procedure required by the health authorities. 

When you purchase your machine from us, our technicians will provide an in-depth cleaning and maintenance course to take you through all the necessary steps. 

Tips for Cleaning your Commercial, Soft-Serve Ice Cream Machine:

  1. Empty and discard all ice-cream from the machine.

  2. You will need to clean:

• The tank of the machine 

• The hopper and the tip of the dispenser 

• All dismantled internal parts (and wash the parts in a designated sink or bucket) 

• The outside of the machine.

  1. Inspect and replace any damaged seals and o-rings. Reassemble the machine and lubricate parts.

  2. Sanitise the machine

  3. Refill with a small amount of ice-cream mix and discard the first run.

Maintaining a Serve Ice Cream Machine

Regular maintenance of your machine is most important. Once you’ve bought the right machine now you must take care of it. Your machine will last for years when it’s properly maintained. With the exception of heat treatment systems, soft-serve machines need to be taken completely apart, cleaned and sanitized each week. Certain parts can run through the dishwasher using food-safe sanitizers. Rinse the items prior to use. Use soap and water to wipe off the outside.


We offer full maintenance packages that include the thorough cleaning of your machine. Read more about our packages here:

https://www.dairyglen.ie/cleaning-packages 

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