Café Manager

Location: Dundrum

Full time role

This is a new & exciting cafe/dessert bar venture based in Dundrum, Co. Dublin. We're looking for an experienced Manager who will lead a dedicated, creative and hard-working team to bring an exciting new concept to life. You will  have all the support & training required to be the best in class and will be working with our existing teams across operations, HR, Finance and Marketing. 

Responsibilities

• Manage the daily operations of the cafe, delivering a best-in-class customer experience for all customers .

• Be responsible for ordering cafe beverages and supplies, stock taking and management, menu planning and overall daily financial reporting.

• Continued supervision of the menu/product offerings to ensure high quality level is maintained.

• Maintaining inventory and equipment by cleaning and troubleshooting and liasing with the service department when needed.

• Assist the Marketing Manager with promotional events and activities.

• Recruiting, training, motivating and supervising café staff.

• Preparing weekly work schedules for staff , approving & submitting time sheets to HR and finding suitable replacements in cases of staff absence.

• Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.

• Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.

• Report  around  key KPI’s on a weekly basis  – Customer numbers, Sales figures & stock management to the financial team .

Key attributes:

• The ability & desire to deliver an exceptional customer experience in line with our core values .

• A passion for coffee, icecream, food, people and elevating customer experience.

• Strong leadership skills with an ability to motivate and inspire a team.

• A dynamic and flexible approach to work and the

• Effective communicator with excellent interpersonal and commercial skills.

• An ability to thrive under pressure and problem-solve in a fast-paced environment.

Qualifications

• Skills in both management and administration in order to lead a team, allocate resources and make intelligent decisions about the best strategies for running the Café .

• Managerial experience working in the food or hospitality industry.

• High level of speciality coffee experience 

• Customer service skills and knowledge

• High level of attention-to-detail

• Good level of literacy and numeracy

To apply for this role please email your CV to bmitchell@dairyglen.ie